Can I attach files or screenshots?

Yes—attach relevant screenshots/order IDs via the Contact Form or email to help us diagnose faster.

Do you support non-IST time zones?

Yes. Mention your time zone in the message; we’ll align call-backs within overlapping business hours.

Check spam/promotions folders and whitelist skylineresearch.in. If still missing after 24h, ping us again with your ticket ID.

Email partners@skylineresearch.in with a brief, timelines, and links.

We collect minimum info, store it securely, and use it only to service your query. See User Agreement .

Follow our Escalation Matrix . You may also write to grievance@skylineresearch.in .

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Need clarity?

Support hours?

Monday–Saturday, 9:00 AM – 7:00 PM IST (market & post-market windows). Limited monitoring on market holidays.

Best way to reach you?

Use the Contact Form for tracked tickets, or email support@skylineresearch.in.

Can I request a call-back?

Yes—submit the form with preferred time window and segment; we’ll schedule a call-back accordingly.

Do you provide WhatsApp support?

Operational alerts may use WhatsApp where enabled. For service queries and records, please use email or the Contact Form.

How do I escalate an unresolved issue?

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